FAQ
At SIENNA., we pride ourselves on delivering exquisite elegance tailored for the elite. Our couture pieces reflect the pinnacle of luxury and craftsmanship, which necessitates a meticulous creation process. The lead time for our couture pieces is typically between 6 to 8 weeks. This timeframe allows our skilled artisans to pay close attention to every detail, ensuring that each piece meets the highest standards of quality and exclusivity that our clients expect. We recommend scheduling a consultation well in advance to discuss your specific requirements and to allow ample time for fittings and any custom adjustments. For clients seeking truly bespoke fashion, the investment of time is an integral part of creating a masterpiece that is uniquely yours.
At SIENNA., we pride ourselves on delivering exquisite elegance straight to your doorstep with unmatched convenience. We offer several shipping methods to cater to your needs: 1. Standard Shipping: For customers who prefer a cost-effective option, our standard shipping ensures your items arrive within 5-7 business days. A tracking number will be provided to monitor your package every step of the way. 2. Express Shipping: If you're in a hurry to style yourself with SIENNA. couture, our express shipping option guarantees delivery within 2-3 business days. Perfect for last-minute events or spontaneous style upgrades. 3. Next-Day Delivery: For the utmost in exclusivity and convenience, we offer next-day delivery for orders placed before noon. This premium service ensures you can experience SIENNA.'s impeccable style as soon as possible. 4. International Shipping: We are delighted to offer international shipping for our global clientele. Delivery times and costs vary depending on the destination, but rest assured that our commitment to quality service remains unwavering regardless of distance. At SIENNA., we understand the importance of receiving your couture pieces quickly and safely. Each shipping method is designed to ensure the highest level of service and satisfaction. Should you have any specific requirements, our customer service team is always ready to assist you.
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